Nertz

The name of the rental company that we had reserved a car with was—let’s call it Nertz.

Living Justice Jessica Blank 2005

The name of the rental company that we had reserved a car with was—let’s call it Nertz.

Living Justice Jessica Blank 2005

The name of the rental company that we had reserved a car with was—let’s call it Nertz.

Living Justice Jessica Blank 2005

The name of the rental company that we had reserved a car with was—let’s call it Nertz.

Living Justice Jessica Blank 2005

So with the mysteriously expanding staff of the Atlanta airport Nertz Liddy and Bored had by now been joined by a David Spade look-alike and a guy shaped like a side of beef, Jessica followed all the rules: first she sweetly asked to speak to a manager.

Living Justice Jessica Blank 2005

While we waited for Bored Lady to return, we called the credit card company on our cell phone—but apparently, someone at good old Nertz had unsuccessfully tried to run our card, twice, minutes before the credit increase was about to register.

Living Justice Jessica Blank 2005

While we waited for Bored Lady to return, we called the credit card company on our cell phone—but apparently, someone at good old Nertz had unsuccessfully tried to run our card, twice, minutes before the credit increase was about to register.

Living Justice Jessica Blank 2005

We waited in line at Nertz for another twenty minutes while the bored lady disappeared into the Krispy Kreme Room, a little break area somewhere behind a mirrored wall: a netherworld where time moved slow as grits and customers got ignored, overlooked, and forgotten.

Living Justice Jessica Blank 2005

We waited in line at Nertz for another twenty minutes while the bored lady disappeared into the Krispy Kreme Room, a little break area somewhere behind a mirrored wall: a netherworld where time moved slow as grits and customers got ignored, overlooked, and forgotten.

Living Justice Jessica Blank 2005

Liddy, arms folded, eyes narrowed, glowered behind Bored Lady like rent-a-car muscle as she politely explained to Erik the three-page policy that Erik became convinced Nertz had developed expressly to deal with him.

Living Justice Jessica Blank 2005