auto-renew

The automated reply reflected my comments to just cancel the auto-renew.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

I followed the link back into the web order page and looked for a place to make the cancel auto-renew request.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

I followed their instructions to cancel the auto-renew via their website.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

When I submitted the original request to cancel the auto-renew I got a automated reply that said if I needed help I had to contact you through the web form.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

The form that I got to did not have cancel auto-request as an option so I picked cancel subscription but put in the comments that I just wanted to cancel the auto-renew.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

Again I did not want to cancel the entire subscription just the auto-renew but that is not what happened; someone there canceled my entire subscription.

Hey, Digital River, Try Reading Your Customer Service Email - The Consumerist 2009

Immediately a pop-up appeared and warned me of the dire consequences of failing to auto-renew.

I said, "No Thank You." | The Stiletto Gang The Stiletto Gang 2008

They wanted me to confirm that I had declined the auto-renew option otherwise they would change it back.

I said, "No Thank You." | The Stiletto Gang The Stiletto Gang 2008

The annual subscription requires renewal at the end of the year; the monthly subscription is auto-renew until cancellation.

Writer Unboxed » Blog Archive » INTERVIEW: Robert Brewer 2007

** I am a many-year, auto-renew member of two NPR stations, KPFA and KQED.

Lucy Bernholz: Corporation for Public Media 2008